The bricks-and-mortar electronics chain on Tuesday said its U.S. online sales grew 23.7 percent during its fiscal second quarter, marking the second-straight quarter of nearly 24 percent growth.
That rate of expansion comes on top of a 17 percent lift in the prior-year period, and outpaced growth in the broader e-commerce industry, according to the Commerce Department.
Best Buy’s digital sales, which account for 11 percent of its revenue, helped the retailer deliver a surprise lift in comparable-store sales for the quarter, as it reported more measured gains in consumer electronics, computing and mobile phones, and appliances.
The company’s shares shot 16 percent higher in early trading.
“We see growth opportunities, frankly, across the business,” CEO Hubert Joly said.
Joly attributed the company’s digital sales growth to faster and more narrow delivery windows, a faster checkout process, better navigation and more relevant product recommendations.
Yet he emphasized that the company’s stores — once viewed as showrooms that would send shoppers to Amazon to complete their purchase — are a “key asset” in allowing Best Buy to stand out from the competition.
“It’s quite intertwined,” he said.
Best Buy’s domestic comparable sales edged up 0.8 percent during the second quarter, topping analysts’ expectations for an 0.4 percent decline. The mood on Wall Street had become more pessimistic regarding Best Buy over the past few days, after both Wal-Mart andTarget reported weakness in their electronics businesses.
Without specifically calling out Apple, Best Buy’s new CFO Corie Barry said the company saw market share gains across categories and vendors. Joly added that Best Buy has been attracting new customers.
“We do think its more of a market share thing,” Citi analyst Kate McShane told CNBC.
The retailer was also able to defy deflation in the 4K TV category, which is becoming less expensive as it’s more widely distributed.
Still, Best Buy’s quarter was far from perfect. Though the company snapped two quarters of domestic revenue declines, growth of 0.1 percent was anything but robust. Likewise, its U.S. comparable sales slowed from 3.8 percent growth in the prior-year period to a more modest 0.8 percent.
Meanwhile, the retailer has been repurchasing its stock, which lifted its earnings by 5 cents a share during the quarter. Withstanding that purchase, however, the company still would have beat Wall Street forecasts by 9 cents a share.
Looking forward to the second half, Best Buy expects new product launches in mobile phones (i.e. Apple’s iPhone) and wearables to contribute to flat revenue. Yet pressures are expected to persist from deflation in categories including 4K TVs.
“Consumer electronics is a pretty difficult business,” McShane said.